Running sales and marketing as one engine with Dan Chapman.
In this episode of Executive Conversations, Maeva Cifuentes speaks with Dan Chapman, VP of sales and marketing at DocNow.

In this episode of Executive Conversations, Maeva Cifuentes speaks with Dan Chapman, VP of sales and marketing at DocNow. Dan tells the story of walking into a startup that was generating one or two MQLs a month, then building a 90-day lead-gen engine that lit up the entire pipeline. He explains how owning both sales and marketing forces a single-funnel mindset, why every project must prove its revenue impact fast, and how he justifies brand spend by showing that one closed deal covers the cost. Dan shares his “north star” spreadsheet of thirty ranked experiments, describes hiring creatives who can tie design to bookings, and details how constant calls with reps eliminate silos. He also digs into measuring success with CAC efficiency, balancing short-term pipeline with long-term credibility, and adapting to buyers who either want total handholding or zero contact. The conversation is a blueprint for making marketing accountable without killing creativity.
“At the end of the day, leadership only cares about one thing: does this create funnel that turns into revenue.”Dan Chapman, VP of Sales & Marketing at DocNow
What leaders can take from Dan
- 1Single funnel ownershipDan demonstrates how running sales and marketing under one roof removes silos and pins everyone to the same revenue number
- 2Rapid lead-gen turnaroundhe took MQLs from one per month to a healthy pipeline in 90 days by killing projects that didn’t ship leads
- 3North star experiment sheetkeeps 20-30 growth ideas ranked in a spreadsheet and re-prioritises weekly against MQL impact and CAC efficiency
- 4Brand spend tied to dealsrebranding only got budget after surveys showed credibility gaps and one closed deal would pay for the entire project
- 5Revenue-first hiringwon’t bring in creatives who can’t explain how their work converts to bookings and renewals
- 6Transparent sales alignmentconstant calls with reps mean marketers hear complaints in real time and can fix or explain decisions on the spot



