How to create a company culture that puts you ahead of the pack, with Adam Harris.
Want to build a company culture that sets you apart from competitors? Learn how in our interview with Cloudbeds CEO Adam Harris.
CEO, Cloudbeds
Maeva CifuentesHost, Founder and CEO of Flying Cat
Maeva Cifuentes catches up with Adam Harris, CEO of property management software company Cloudbeds, about managing and scaling an entirely remote global team of more than 600 people.
Adam explains how Cloudbeds builds a community where people feel valued, celebrated and supported. That culture keeps employees aligned with the mission and motivated to take great care of customers. He shares how the team gets new hires to “bleed blue” from their very first interview, and what he looks for when hiring smart, motivated and humble people.
He also walks through how Cloudbeds juggles tools and communication channels, and why open, two-way communication carries company values straight to employees.
“Your number one asset is your people, so you better take care of that greatest asset, develop it, give it things that lead to additional incentive.”Adam Harris, CEO of Cloudbeds
What leaders can take from Adam
- 1Treat employees the way you want customers treated.Teams that feel supported take better care of customers.
- 2Culture starts in the interview.Cloudbeds shares its values from the first conversation and hires for them.
- 3Leadership has to live the culture.The C-suite sets the tone, so culture needs its full support.
- 4Match people to the right environment.People thrive when their role and team suit how they work.
- 5Communicate both ways.Open channels between leaders and employees keep a remote team aligned.
